We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your Virgin Media account details. Just click on the relevant app store listed below.
The easiest way to pay your bill is by direct debit, but there are other options too. You can find out more about each of them below. Important: Please quote your account number as the reference so that we can correctly allocate the payment to your account.
If you need to make Virgin Media Payments on your account. Then give the accounts team a call direct on: Virgin Media supplies television, broadband and landline services to much of the UK and is one of the top providers of these amenities.
New around here? To find out more about the Community check out our Getting Started guide. The payment for your latest VirginMedia bill failed. It appears that some of the billing details associated with your account have expired.
Contact a representative from Virgin Media by calling their UK customer service telephone number if you would like to report a fault with your broadband internet connection or subscription television service. Virgin Media offers telecommunication services that range from mobile phone network access to subscription television packages and broadband internet connections to millions of customers throughout the United Kingdom. The company was established in following a business merger between NTL and Telewest but was soon taken over by Virgin Mobile, from which it gets its name.
Phone Virgin Media customer service advisors by calling their freephone helpline completely free of charge. These contact numbers will direct you to either the sales team or the customer services team, depending on which option you select during the call. If you are an existing Virgin Media customer and you have a query about your broadband, phone or TV including TiVo package, or you are having a problem with your service then you should call this helpline.
Customers of Virgin Mediaspecifically those who pay their bills by non-Direct Debit methods e. We are emailing eligible customers about the reduction in charges. Any customers who want to discuss their charges should contact us direct.
QuickPay is the simple, fast way to make one-off payments if you haven't set up Direct Debits or automatic payments by card. You'll need to have your paper bill or eBill email alert handy so you can find your payment reference and your area reference. My Virgin Media gives you everything you need to keep track of your account and your payments.
Call Virgin Media on their customer service contact number to report a fault with your broadband internet service or television boxset over the phone. You should phone the Virgin Media customer service contact number if you have enquiries about your broadband internet tariff or digital television subscription. Callers can also use this number to report any technical issues with any service included in their Virgin Media package, whether relating to an issue with a fibre optic broadband connection or when tuning channels into their television box. If you are experiencing slow internet speeds then the customer service representative can provide troubleshooting assistance to repair any connections before making an appointment with a BT Openreach engineer.